مركيور Mercure لندن بادنغتون 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.7/5 993 أراء

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144 Praed Street, Paddington, W2 1HU لندن, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • فندق معتمد من ALLSAFE من قِبل Clifton

  • أربع قاعات اجتماعات مخصصة تستوعب ما يصل إلى 35 ضيفًا

  • مطعم في الموقع مع قائمة على طراز الحانة الصغيرة ومركز للياقة البدنية يعمل على مدار 24 ساعة

  • على بعد دقيقتين فقط سيرًا على الأقدام من هايد بارك في ويست إند

  • بجوار محطة بادينغتون مع وصلة هيثرو إكسبرس لمدة 15 دقيقة

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موقع الفندق

مركيور Mercure لندن بادنغتون

144 Praed Street, Paddington
W2 1HU لندن
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):51.516334, -0.174869

الهاتف
فاكس +44 20 7706 8800

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

FRANKIE AND BENNY S

يفتح Frankie & Benny's أبوابه من الساعة 7 صباحًا للتأكد أن نزلائه يمكنهم الاستمتاع بوجبة الإفطار قبل استيقاظ المدينة وتناول عشاء لطيف لإنهاء اليوم.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.7/5  993 أراء

تقييم TripAdvisor  3.5/5  2,462 أراء

Worse Stay

ملاحظة Tripadvisor 1.0/5

554deepak المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

It was worse to stay in room which is smaller than average washroom, i paid them full and saw on net before booking. I also gave them instructions too but they gave me room which is lie store with no viee and bed like dormatory, i trusted brabd mercure and today my trust in brand goes for ever. I requested manager and front office guy too but no help. I even can breathe properly in room. Dont trust and dont stay without looking room. Room No 208 please view chart.

Dear 554Deepak, I am truly sorry to hear about your experience with room 208. We strive to provide our guests with the best possible service and accommodations, and it seems we fell short during your stay. Please know that the room you were allocated was the one you had booked. Due to the hotel being fully booked, we were unable to upgrade your room. We understand that the size and lack of view in room 208 did not meet your expectations, and for this, we sincerely apologize. We value your feedback and will take it into consideration as we continually work to improve our guest experience. We hope that despite this experience, you will give us another chance to serve you better in the future. Kind Regards, Imed Chikhaoui

“The Hotel from Hell”

ملاحظة Tripadvisor 1.0/5

ekasith تقييم TripAdvisor المعتمد

Run away from this hotel. This is the hotel from hell. Nothing in this hotel is functional including the human. ถึงคนไทยทุกคนครับ รร. นี้ เป็น รร. ที่แย่มากที่สุดเท่าที่เคยไปพักมา ทำเลดีมาก แต่ทุกอย่างใน รร. ใช้งานไม่ได้ ลิฟท์ แอร์ รวมทั้ง พนง ใน รร. ขอแนะนำให้หลีกเลี่ยงครับ

Dear Ekasith, We have noted your feedback and would like to clarify a few points. Upon your check-in, when you expressed dissatisfaction with the room, we offered a full refund. Our records indicate that you did not stay with us following this interaction. Our staff is committed to providing the best service possible, and we believe they deserve respect and appreciation for their efforts. We do not condone any form of insult towards them. We understand that everyone is entitled to their opinion, and we respect your right to express yours. However, we believe that our hotel and staff strive to provide a positive experience for all our guests. Kind Regards, Imed Chikhaoui

This place is a hellhole

ملاحظة Tripadvisor 1.0/5

cornwall100 تقييم TripAdvisor المعتمد

This hotel is a hellhole. If a Mecure Hotel footnote says, my visit was a one-off night for them, do not believe the empty platitudes. Upon my arrival at the reception desk, the double-bed room I had booked was unexpectedly changed to 2 single beds. With a nonchalant explanation, the hotel staff informed me that the hotel was fully booked, leaving me to say that single beds were not for a man with my frame. If I could wait, there was an offer to push them together. Eventually, when in a tiny room, it would have been impossible to have twin beds in this postage stamp of a room. The room was hot, so I turned on the air conditioning, but it didn't work. I picked up the phone to speak to reception, but it didn't work. On my first trip to reception, I saw a checking-in guest being evicted to another hotel because this inn was full. The American tourist wandered off into the night, complaining about British customer service. At the reception desk, I asked for someone to look at the AC unit, and they said that the maintenance man could make it work. He would be sent up to my room. With another trip to reception to enquire about the progress an hour later, a reply said he'd visited your room and had now gone home. No one attended the AC unit, I said. The answer was that I don't usually work here, so I can't help you. When I returned to my room, a fire alarm started going off—of course, it would—and the smell of cigarettes was in the corridor and the lift. The alarm continued intermittently, and the next trip to reception informed me that an engineer would be coming out to stop the noise within four hours. Perhaps the person who's smoking on my floor might be the problem? I asked, and a reply said no, it needs an engineer. The fire alarm went off throughout the evening and into the night. I could hear arguments through the walls, and a strong smell of cigarettes pervaded through the corridor and the lift. The hotel staff seemed disinterested in solving my problems. Strangely, they ask for your driver's licence, to which, when you enquire what they do with it in terms of the GDPR legislation, they say, oh yes, we keep it for a year. With the service I received, I would not trust my data to be kept safe and sound. Do yourself a favour—go to The Premier Inn at Paddington Basin, just around the corner. Don't stay here.

Dear Cornwall100, Thank you for your detailed review. We’re sorry to hear about the issues you experienced during your stay. We understand that the change from a double-bed room to two single beds was not ideal for you. We strive to accommodate our guests’ preferences and we apologize if we fell short in this instance. We’re aware of the issues with the air conditioning and the phone in your room. We’re currently working on upgrading our systems to ensure a more comfortable stay for our guests. We also acknowledge the inconvenience caused by the fire alarm and the smell of cigarettes. We’re taking steps to address these issues to provide a more pleasant environment. Regarding your concerns about data privacy, we adhere strictly to GDPR regulations and take the privacy and security of our guests’ data very seriously. We appreciate your feedback and are committed to improving our services. We hope to have the opportunity to serve you better in the future. Thank you for your stay. Kind Regards, Imed Chikhaoui

Compact and comfortable

ملاحظة Tripadvisor 4.0/5

Esme_Weatherwax Friends getaway - تقييم TripAdvisor المعتمد

We booked a couple of small doubles last minute as a stopover on the way to Heathrow. I was pleasantly surprised by the room which had everything it needed, plus some lovely complementary touches. The bed was very comfy. Great location and the lady on reception was lovely. I wouldn’t take a small double for more than a couple of nights though. Overall 3.5 stars but I’ve rounded it up!

Dear Esme_Waetherwax, Thank you for your thoughtful review. We’re delighted to hear that you found our rooms to be compact and comfortable, and that you appreciated the complementary touches. Your kind words about our staff and location are greatly appreciated. We understand that you found the small double room to be a bit tight for a longer stay. Your feedback is invaluable to us as we strive to improve our guest experience. Thank you for rounding up your rating to 4 stars. We hope to have the opportunity to welcome you back in the future, perhaps in one of our larger rooms. Kind Regards, Imed Chikhaoui

Mold and unresponsive front desk

ملاحظة Tripadvisor 2.0/5

MarleneBoston تقييم TripAdvisor المعتمد

Unhealthy experience. Stay away! Mold on bathroom floor tile that came off on the floor mat tile. Front desk tried to tell me it was dirty grout- Line that was ok? No fan in bathroom. We were in Room 302 and the rumble from the train was evident all evening- This was not a real problem.we asked the front desk to get us a cab for the next day at 6:30 am. They confirmed it was done. Cab never showed. Morning front desk told us there was no note so he did not call it in. Good thing my friend had an Uber app or we would have missed our trip to Bath. The location was excellent which was the reason I gave 2 stars instead of one but there sre lots of options at this price point so my suggestion would be try somewhere else.

Dear Marlene Boston, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. We understand your concerns about the cleanliness of your room, particularly the issue with the bathroom floor. We take cleanliness very seriously and we’re sorry that we fell short of our usual standards in this instance. We want to assure you that we have taken your feedback seriously and have already begun a project to upgrade the tiles in our rooms. This project is expected to be completed in the next couple of months. We also regret that your concerns were not adequately addressed by our front desk staff. We strive to provide excellent customer service and it’s clear we did not meet that standard in this case. We will use your feedback to improve our communication and ensure our staff are more responsive to guest concerns in the future. We apologize for the inconvenience caused by the taxi not showing up as scheduled. We understand how important reliable transportation is for our guests and we will review our procedures to prevent such incidents in the future. We’re glad to hear that you appreciated our excellent location. We strive to provide a comfortable and convenient experience for our guests and we’re sorry that we did not meet your expectations in this case. Once again, we appreciate your feedback as it helps us improve our services. We hope to have the opportunity to serve you better in the future. Kind Regards, Imed Chikhaoui

بالاشتراك مع TripAdvisor

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جميع فنادقنا في لندن

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.